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Here at Beat It, we take the happiness of our customers very seriously.  If you you have received incorrect or defective merchandise, please call us right away (1-800-219-9765) or email so we can resolve the issue as soon as possible.

If for any reason you are unhappy with your purchase, you may return the product for a refund or exchange within 30 days of the original purchase date.  With your return please include your name, order number, and a phone number or email address in case we experience any issues with the return and need to contact you.

Ship all returns to:

Jade & Pearl

PO Box 1106

Hawthorne, FL 32640

Please note: Original shipping charges are non-refundable, and we cannot reimburse for mailing costs associated with returns and exchanges unless it is as a result of our error.