Here at Beat It, we take the happiness of our customers very seriously. If you you have received incorrect or defective merchandise, please call us right away (1-800-219-9765) or email so we can resolve the issue as soon as possible.
If for any reason you are unhappy with your purchase, you may return the product for a refund or exchange within 30 days of the original purchase date. With your return please include your name, order number, and a phone number or email address in case we experience any issues with the return and need to contact you.
Ship all returns to:
Jade & Pearl
PO Box 1106
Hawthorne, FL 32640
Please note: Original shipping charges are non-refundable, and we cannot reimburse for mailing costs associated with returns and exchanges unless it is as a result of our error.